The call your front desk couldn’t answer just booked itself.
Gaonkar Labs builds AI phone receptionists for med spas and aesthetics practices — answering after hours, during treatments, and whenever every line is busy. Callers get answers, real appointments, and a confirmation text. You get the booking.
Call it like a client would. Ask about services, book a time, try to trip it up. Sixty seconds tells you everything.
- 0:02Receptionist Thanks for calling Lumen Aesthetics! This is Claire. Are you calling to book an appointment, or did you have a question?
- 0:09Caller Hi — do you have anything Thursday for a facial?
- 0:14Receptionist Let me check the schedule. For Thursday I have 10 AM, 1:15, or 3 PM open — would any of those work?
- 0:24Caller 1:15 works.
- 0:27Receptionist Perfect. Can I get your name, and would you like a text confirmation once you’re booked?
What it does
Every call answered. Every booking captured. Anything urgent, escalated.
Answers as your practice
Your services, your hours, your policies — from a knowledge base built for your practice, not generic scripts. Callers hear your front desk, not a bot reading a menu.
Books real appointments
Checks live availability, confirms date and time back, reads phone numbers back digit by digit, and sends a confirmation text the moment the booking lands.
Knows when to hand off
A caller describing a post-treatment concern gets a provider callback arranged immediately — never medical advice from a machine. Requests it can’t handle go to your team with a name and number.
What it deliberately won’t do: quote prices, give clinical advice, collect medical history, or guess. Every call is transcribed and reviewable, and consent is asked before any text is sent. Inbound calls only — no outbound anything.
Working with us
Built by one operator, for operators.
Gaonkar Labs is founder-run. Your receptionist is built by hand from your real service menu, tested against live calls before you ever hear it, and refined from actual transcripts after launch. Currently taking on a small number of health, wellness, and aesthetics practices.
Start with the demo above, then request a demo built for your practice — or write to sidarthgaonkar@gaonkarlabs.com.